Returns & Exchanges

At Something Went Wrong, we strive for perfection in every room, but we understand that sometimes a piece doesn't fit your space as expected. We offer a 30-day return window for all home furnishings and decor to ensure your complete satisfaction.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal or contact our support team with your order number to start the return process for your home goods.

• 2.
  Prepare the Item

  Carefully repackage your items in their original boxes with all protective padding to prevent damage during transit.

• 3.
  Affix the Label

  Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any old shipping marks.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned furniture or decor, we will issue a full refund to your original payment method within 5-7 business days.